01-25-2023 04:47 PM
I've tried changing settings on my Samsung tv and the frame rate of the Chromecast itself and nothing seems to help the frame rate. It's jumpy and drops frames periodically. I haven't seen any answers on the web for this.
Any help?
01-30-2023 12:10 PM
Hello Dormi,
Thanks for reaching out and I'm sorry to hear that you're having an issue with your Chromecast with Google TV.
When did the issue start? What type of Chromecast with Google TV device do you have, is it the 4K or HD model? Please try the steps below:
Let me know how it goes.
Best,
Jennifer
02-05-2023 11:03 AM
Hi Dormi,
How's it going? Did the steps above help?
Thanks,
Jennifer
02-06-2023 11:11 AM
Hey Dormi,
I haven't heard from you in a while so I’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer
01-30-2023 08:32 PM
the official line is the usual "restart your device ad absurdum" until they fix the android 12 release, assuming there is anyone left in the chromecast team
alternatively return the device; people are moving to roku/apple tv/shield instead.
02-01-2023 04:00 PM
Hello gdm1,
We appreciate you sharing your thoughts about this. Rest assured that we'll take note of it as we continually improve our products and services.
Thanks,
Jennifer