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Tomybata81
Community Member

Hi There! I have different streaming services (Netflix, HBO, Prime Video, Disney+, StarPlus) but when I'm at the home page and ask the google assistant for eg.: Horror movies (or a specific one), it only shows me results in Netflix (it also shows me movies on the google play store that are actually available on the streaming services I have). Is there a fix to this? Am I doing something wrong? Hope you can understand my question, sorry for my english. Thanks in advance!

10 REPLIES 10

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Open the Google TV app .

At the top right, tap your Profile picture.

Tap Manage services.

Select the service you want to add or remove.

Tap Done.

 

This will help but the truth is there isn't a service that really unifies all services as of yet.  

Tomybata81
Community Member

Hey, 

 
I tried that but it only shows me Netflix as an available service and doesn't let me add more (might be a region thing? I'm in Argentina). I was thinking it might be a firmware issue also so I reseted and updated the chromecast last week but nothing changed.
 
Anyways, thanks for the quick response!!
 
Cheers,

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help here, Ashepherdson.

 

Tomybata81, I agree that this could be a location issue as the Chromecast with Google TV isn't officially supported in Argentina. Features for the Google Assistant might not work for your device. I'd suggest you send feedback about this using the Google Home app. Here's how.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Tomybata81,

 

It's me again. How's it going? Do you still have other questions and concerns?

 

Thanks,

Jennifer

Hi Jennifer,

No, thanks. I'll see about sending that feedback. For now I'll be using a third party app.

Thank you very much!

Cheers,

 

Jeran
Community Specialist
Community Specialist

Hiya Tomybata81,

 

No problem at all, thank you! In that case, did you have any other questions or concerns we can address?

 

Best regards,

Jeran

Azarco
Community Specialist
Community Specialist

Hey Tomybata81,

 

To make sure everything is covered, is there anything else that we can assist you with? 

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey Tomybata81,

 

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Kind regards,

Alex

Tomybata81
Community Member

Hi! Sorry, no, no other inquiries. You can close it. Thanks everyone!!

Jeran
Community Specialist
Community Specialist

Hiya Tomybata81,

 

No problem at all! In that case, I'll go ahead and lock the thread. If you have any more questions or concerns in the future, please feel free to create a new thread.

 

Thank you for your help, everyone!

 

Best regards,

Jeran