cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Stream existing Netflix account from iPad

DaveGBOA
Community Member

I own a recently purchased Chromecast with Google TV replacing an older chromecast device which still works.

All set up, no problems using my google account.

My son has an existing Netflix account.  He was able to cast his Netflix on his ipad to the old chromecast but can't cast to the new Chromecast with Google TV,  As far as I know, he does not have a google account.

What needs to be done to put this right?

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there DaveGBOA,

I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, as I know these connection issues can be confusing. Let me just ask you some questions about what's happening:

  • Can his iPad see the Chromecast with Google TV as a casting option?
  • Is he able to cast from another app, such as YouTube?
  • Can he cast from another device, such as a computer or phone?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from DaveGBOA, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran