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Viano TV not found on chromecast tv list

Beki
Community Member

Setting up a new Chromecast and configuring the remote to the TV I can’t find the Viano tv on the list.. has anyone had the same issue and did you choose a different tv on the list for it to work?

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Beki,

 

Thanks for reaching out. It looks like your TV isn't compatible with the Voice Remote. Please take note that although there are TV brands that can be set up for Chromecast with Google TV however, not pairable/compatible with the Voice Remote. We'll take this as feedback as we are always looking for ways to improve our products. You can also send feedback via Google TV. Here's how.

 

You may try to choose a different brand from the list, which in your view has the same country of manufacture as the TV. However, please be informed that this step may or may not work. 

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Beki,

 

I just wanted to see if you still need help. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Should that happen, please feel free to start a new thread and we'll be happy to help.

 

Thanks,

Jennifer


 

JenniferV
Community Specialist
Community Specialist

Hi there,

 

It's me again. I wanted to check back in to see if you still have other questions and concerns. Feel free to let me know if you do.

 

Thanks,

Jennifer