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Voice command via Home not turning off tv

seancpark
Community Member

Voice commands via Chromecast with Google TV (GZRNL) work fine and turn LG tv on/off via CEC, but when making same request to turn tv on/off via Google Home, Chromecast powers on/off but tv status does not change (stays on/off). Thoughts?

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey seancpark,

 

I am sorry to hear you are having issues with the voice command not turning off the T.V. I know this is not an ideal situation. I did find an article that could be of help. Please let me know if that provides more details, or if you are still having trouble from here.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey seancpark,


I wanted to check in with you, and see if the article was of any help. Please let me know if you have any questions from here, as I would be happy to take a closer look.

 

Best regards,

Jake

Azarco
Community Specialist
Community Specialist

Hey seancpark,

 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. If the issue persists, feel free to submit another post and provide as many details as possible as I'll be locking this thread after 24 hours.

 

Cheers,

Alex