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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 14356 Views
  • 0 replies
  • 9 kudos

Resolved! Faulty Netflix Library?

Hi,Today I tried to continue watching a show on Netflix (Better Call Saul) with the Chromecast, but it simply isn't available. Which is strange, because yesterday I had no issues streaming it, and it shows up on both my laptop and phone (which shows ...

DSC by Community Member
  • 571 Views
  • 5 replies
  • 0 kudos

Resolved! Radio stations suddenly won't stream on Chromecast with Google TV

Radio station streaming no longer works when pressing the remote control Assistant button on Chromecast with Google TV and saying "play NPR" or "play ". For example, holding the Assistant button on the remote and saying "play NPR" causes the Assistan...

kappadappa by Community Member
  • 1514 Views
  • 7 replies
  • 1 kudos

Australian app isn’t available in Australia?

I bought a new Chromecast recently and saw that it advertises shows in the homepage that are on the 9Now app…but when I go to the show or 9Now app, it says it’s not available in my country. We’re Australian, but I can’t use an Australian app here? I ...

LaneJane by Community Member
  • 3039 Views
  • 19 replies
  • 0 kudos

Chromecast no longer casting

I have factory reset the chromecast several times, reset my wifi several times. Plugged and Unplugged the chrome case several times. Undownload and Re-download the app several times. Allowed all permissions in Google home. Google home still can’t fin...

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Chromecast with google tv

I lost my remote in a fire recently. tried connecting with my iPhone using Google TV app and it wouldn't connect. i reset the chromecast and now can't see the device to pair with on my iPhone using the Google TV app. What can i do, as its difficult f...

Shadowood by Community Member
  • 603 Views
  • 6 replies
  • 0 kudos

Mirroring an App in my Samsung phone using mobile network

Please note, I am not very tech savvy at all. Can someone please advise me what I need to do. I am having several issues setting up my Chromecast to mirror my Android phone screen, via a projector, onto a big screen (not a TV). I teach CPR on special...

CHROME

Chromecast keeps losing wifi connection. Error message is that the internet connection has dropped but my router and modem have not dropped the internet connection. All other devices hooked onto the wifi are working. There is no internet connection l...

Altered tv image

I connected my Chromecast to my Wi-Fi and now it just gives me a fuzzy screen with lines going through it, images are not visible. Very pixelated and colorful with stripes. Is this a defect chromecast? I’m using it on my Mitsubishi, unisen tv. Thanks

HillaryT by Community Member
  • 386 Views
  • 3 replies
  • 0 kudos

Resolved! Xbox one controller can't pair with Chromecast with Google tv anymore

For the past year or so I've been able to have my Xbox one controller paired to my Chromecast with Google tv and I've never had an issue. Now, when I try to get it to pair, my Chromecast just tells me "couldn't pair" and does nothing else. What happe...

Josborne by Community Member
  • 8369 Views
  • 7 replies
  • 1 kudos

Google TV on ViewSonic computer monitor

I bought a Chromecast with Google TV this week, and I initially used it on a Toshiba TV. I then decided to move it to a ViewSonic computer monitor (va2265smh, to be specific) and plug it into a HDMI port. It immediately popped up with the loading scr...

bdure by Community Member
  • 535 Views
  • 3 replies
  • 0 kudos
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