Waiting on Android 12 Update Chromecast with Google TV (4k)

[netentropy]

Hi,

It's my understanding that there is an update from Android 10 to Android 12 on Google Chromecast. Is it possible this hasn't rolled out to my Chromecast 4k device?

[Cathal_S]

Hi there,

Have you already tried looking for the update within the Settings/System/About/System Update menu on your Chromecast with Google TV device?

[netentropy]

I have. It says it's up to date but still lists Android 10. Thanks!

[Cathal_S]

Updates can take a while to filter out to all users, I'm a UK user myself and I just checked and there's no update for me either.

They also might of put it on hold if they found any early issues.

[ClouDAction]

You are the lucky one. There are so many issues with Android TV 12 on CCwGTV.... 😞 I wish I can roll back from 12 to 10.

[Aiden1]

Honestly it's for the best.  I have two of these devices, the 4K as you mentioned.  The one that updated to 12 has so many problems now I couldn't even list them all.  The update originally showed on the other TV but I was trying to troubleshoot one of the problems I was having on the TV running 12  so I never installed it.  Now it is gone as an option to install so my thought is that it was pulled back by Google.  

I was on the phone with their tech support and I'm positive it was there ready to be installed before and she told me not to.  Now it's gone.

[JenniferV]

Hey folks,

Thanks for posting to the Chromecast Community forum!

I appreciate your help here, Cathal_S.

netentropy, the Android 12 version has been completely rolled out. Could you please confirm if your devices still didn't get the update? If so, please manually check in the settings if there is an available update on your device.

ClouDAction and Aiden1, I understand this has been a frustrating experience. Rest assured that we'll take your experience as feedback as we continually improve our products and services. 

Regards,

Jennifer

[netentropy]

Got it today! thank you!

[Juni]

Hi there,

Thanks for keeping us in the loop and happy to hear that this has been sorted out. Give us a shout if something comes up — you know where to find us.

Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours. 
 

Thanks,
Juni