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YouTube on Chromecast buffering when selecting the app and when selecting each YouTube videos

dvella
Community Member

Selecting the YouTube app through the remote it buffers for several seconds then buffers each time I select a YouTube video to watch. I was working fine a few days ago. Can it be a setting?

1 ACCEPTED SOLUTION

dvella
Community Member

I found this online and it worked for me: reset as shown below. uninstalling and reinstalling the YouTube app didnt work but the YouTube reset did.

YouTube videos seem to take 10 seconds to start on Chromecast with Google TV after December 13th update

10 seconds delay issue!

Open the YouTube App, go to Settings > Reset app and press on "Reset app".

This will temporarily fix the loading issue.

Please note that you won't need to enter manually your Google Account again since this is saved on the Google 

Update 2: If you switch back between 2 user accounts, the 10 seconds delay might return. You might need to repeat the process again until a permanent fix/update is found.

View solution in original post

12 REPLIES 12

dvella
Community Member

BTW, all the other apps work fine. I have tried resetting, powering off the Chromecast device, resetting the router and reinstalling the YouTube app.

Ashepherdson
Platinum Product Expert
Platinum Product Expert

If this was happening today then I noticed the same behavior on YouTube, not only on my Chromecast with Google TV but also on my Nvidia Shield.  It could either be Network congestion or an app update that is causing it.  My suggestion would be to send feedback through the app so the devs can be aware and look into it.

mjuneau
Community Member

Me too I have two Chromecast with Google TV and they're both acting the same way I thought I put a post earlier today but I can't find it but everything else is working fine my computer is working fine my phone is working fine it's just the Chromecast with Google TV. Every video I try and load takes about 10 seconds

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Because it's on both my Nvidia shield and Chromecast with Google TV but not my regular Chromecast I suspect this is an issue with Android tv os or the app for Android TV OS.

djtetei
Gold Product Expert
Gold Product Expert

On my Google Chromecast with Google TV I don't experience the same issues, like buffering for a long time, although from time to time it buffers on certain videos, but no more than half a second.

It may very well be a network congestion problem, especially this time of year.

dvella
Community Member

I found this online and it worked for me: reset as shown below. uninstalling and reinstalling the YouTube app didnt work but the YouTube reset did.

YouTube videos seem to take 10 seconds to start on Chromecast with Google TV after December 13th update

10 seconds delay issue!

Open the YouTube App, go to Settings > Reset app and press on "Reset app".

This will temporarily fix the loading issue.

Please note that you won't need to enter manually your Google Account again since this is saved on the Google 

Update 2: If you switch back between 2 user accounts, the 10 seconds delay might return. You might need to repeat the process again until a permanent fix/update is found.

dvella
Community Member

let me know if this works for you

 

mjuneau
Community Member

It did work for me but I rebooted the chromecast and I think it returned so I reset the app again and is good again 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

mjuneau
Community Member

As long as you asked it's not on this topic but there's little literally no information on when updates will be coming out do you know if this item will be going to Android 12? Or if there's going to be an update coming soon

Jeran
Community Specialist
Community Specialist

Hey there mjuneau,

 

I'm sorry to say, but I don't have any news on any updates. I would keep on eye on the Nest Community Chromecast Forums as the Community Managers are good about posting updates on the devices.

 

I'm sorry I couldn't have been more useful, but if you had any more questions, I'd be happy to address them.

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from dvella, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson and djtetei!

Best regards,
Jeran