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slawomir59
Community Member

hello, my google home app does not make a connection to my chromecast 4k, the app shows a list -what i can connect, i choose chromecast  and wait ,wait and nothing.  i reinstalled this app, what did not help. what is wrong?

5 REPLIES 5

ByronP
Community Specialist
Community Specialist

Hi slawomir59,

 

Thank you for posting. I'm sorry that your Chromecast 4K is unable to connect. Help's here.

 

For this concern, there is a good article to check and do additional troubleshooting steps on the Chromecast connection to isolate the issue.

 

Let me know if you need more assistance.

 

Regards,

Byron

slawomir59
Community Member

Hi Byron, thank you for your reply-link. i followed these steps from this link-all is ok and still no connection.i  don't want to reinstall this Chromecast. i will wait for the new one which will be released this year. regards slawomir ps- you work for google - pl s tel me -where i can I complain or give a suggestion about Google Chrome home- on this ? bar above with : pictures, news, videos ...there is no  ''maps ''which is very practical to have it here.. it's a pity we can not add it by ourselves - to make  own list- what we want to see/have it on this...line ...

 

ByronP
Community Specialist
Community Specialist

Hi slawomir59,

 

Thank you for posting. I'm sorry that the previous steps didn't work; sometimes it could be frustrating.

 

For this concern, please feel free to fill out this form. Our specialist team will reach out to you for further assistance.

 

For additional features or suggestions on Google Chromecast, you can share feedback; it will be appreciated.

 

Regards,

Byron

slawomir59
Community Member

hi,  these two links are about nest, right? it means it has no use to place my feedback about google home site ? pls pls read  my  remark in my previous text, regards slawomir

ByronP
Community Specialist
Community Specialist

Hi slawomir59,

 

Thank you for the reply. For the links previously provided, it works with Google products, Nest products, the Nest app, and the Google Home app as well, so you can provide your feedback about the product that you referred to (on the list, you can select Streaming to provide feedback with your Chromecast).

 

Let me know once you're done with the form.

 

Regards,

Byron