iPad / iPhone not connecting to chromecast, while androidphone is

[Sjengh]

Hello,

I set up my chromecast using a iPad. After setup I can select the device in the Home-app, but there is no cast or mirroring-options. On my Samsung phone with Android on the other hand it works instantly. On my wife’s iphone I get the message that the chromecast is offline or not connected to the same WiFi.
I tried several  things on the appledevices:

- Check the wifi: all device (phones, ipads and chromecast) are connected to the same WiFi.

- Location is on

- Local netwerk for Google home is enabled

- Private relay is off

- no vpn

- rebooted iPad

- set chromecast back to factorysettings and started set up again from the beginning.

I don’t know want to try anymore. Any suggestions are welcome. Many  thanks in advance!

[AxelD]

Hi Sjengh,
 
Thanks for posting and sorry to hear about this situation with your Google Chromecast. No worries, help is here! Please take a look at this article Troubleshoot Chromecast connection. It contains some more troubleshooting steps you can try.
 
Let me know how that goes.
 
Regards,
Axel.