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ipad screen freezing

BruceS
Community Member

I am trying to set up my  chromecast built in android TV with my iPad. Every time I enter the code from my TV the iPad screen freezes and I am unable to get out of it other than uninstalling google home. I have a Bauhn 65" Android TV and Apple iPad 7th generation running version 15.4.1.

4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi BruceS,

 

Thanks for reaching out. Please try to reboot your mobile phone and use a different mobile device if applicable then try again. Also, please check this support website article to see the steps on how you can set up your TV with built-in Chromecast.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. I wanted to check back in to see if you still need help. Feel free to let me know if you do.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi BruceS,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from BruceS, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran