06-15-2022 02:59 PM
someone has remote access and using chromecast to access my phone and laptop and installed a bunch of apps rooted so they are now system spy apps and camera you name it and I can't get rid of them they got access to all my emails social accounts passwords everything and when
I change it they change it 1 minute later.
06-15-2022 03:15 PM
Hi @megzdoll
Please follow the instructions linked below from the Google help center.
Secure a hacked or compromised Google account.
https://support.google.com/accounts/answer/6294825
06-18-2022 05:19 PM
Hi folks,
I appreciate your help here, Cathal_S.
megzdoll, hope that helps. Feel free to let us know if you still have other questions and concerns.
Thanks,
Jennifer
06-21-2022 05:25 PM
Hello megzdoll,
It's me again. I wanted to check if you still need help. Don't hesitate to reach back if you do.
Best,
Jennifer
06-22-2022 05:31 PM
Hey there,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer