điều khiển từ xa

[phánon]

 

[Juni]

Hi phánon,

Thanks for posting here in the Google Nest Community.

This is not the experience that we wanted you to have, let me help you out. A few things: which Chromecast device? What is the make and model of the phone that you are using for your Google Home app? Do you have the latest version of the Google Home app installed on your phone?

You can try to uninstall and reinstall the Google Home app then observe if this will make a difference. To further isolate the issue, use another phone and observe if its working.

Keep me posted.

Thanks,

Juni

[Juni]

Hi there,

Buzzing in — do you still need our help? Don't hesitate to reach back if you do.

Regards,

Juni

[Dan_A]

Hey phánon,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Regards,

Dan