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عند ارسال التبويب الى شاشة التلفزيون تنقطع

Shoug
Community Member

لدي جهاز كروم كاست عندما اريد ارسال تبويب الى التلفاز يعمل لمدة ١٠ ثواني ثم ينقطع  وايضا عندما اريد مشاركة فيديو من الدايليموشن ينقطع كذلك هل يمكنكم مساعدتي في حل هذه المشكله؟

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Shoug,

 

Thanks for reaching out and I'm sorry to hear that you're having an issue casting on your Chromecast. Let's sort this out.

 

A few questions: What is the make and model of the device you're using for casting a tab? Is this working before? For the issue with the Dailymotion app, is this only happening when casting from this app or across all apps?

 

Give these steps a try:

 

  1. Make sure the Chrome browser is updated.
  2. Make sure your device operating system is updated and compatible with the Chromecast.
  3. Reboot your casting device (mobile phone or laptop/computer)
  4. Reboot your Wi-Fi router.
  5. Reinstall the Dailymotion app.
  6. Reboot your Chromecast.
  7. Use a different mobile phone or laptop (If applicable).
  8. Reset your Chromecast.

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi there,

 

It's me again. I want to make sure you're all good — how did the steps go?


Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi Shoug,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer