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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

'We couldn't authenticate your Chromecast"

Within last couple days, unable to cast (Netflix). After factory reset the Chromecast, seems all is good. Device found and select to connect. But, keep getting "... couldn't authenticate your Chromecast"

RLB70514 by Community Member
  • 16052 Views
  • 70 replies
  • 7 kudos

Meu aparelho não está funcionando

Meu Chromecast estava funcionando perfeitamente até ontem,hoje fui ligar e não está mais querendo funcionar, já restaurei no modelo de fábrica, já fiz o passo a passo aí chega na hora de por o código que aparece na tv ele da erro pelo o meu celular Q...

Mylena by Community Member
  • 115 Views
  • 0 replies
  • 1 kudos

Chromcast offline: Could not communicate to your Chromcast

I have two chromcasts at home. Yesterday, both of them stopped working.They showed "offline" on Home app.I tried "factory reset", "reinstalling Home app" and "rebooting the router" but nothing seems to work.Right now, it finds the chromcast but "can'...

HC337 by Community Member
  • 898 Views
  • 3 replies
  • 0 kudos

Meu chromecast simplesmente foi morto!

Meu chromecast morreu a 48 hs e a Google simplesmente não responde, nem chat, fóruns de ajuda, nem no suporte nada! E um absurdo deixar os clientes que pagaram caro, porque chromecast nao e barato... a ver navios. E o fim da linha da falta de conside...

Nest Connect won’t pair/connect to phone

I just got a new Yale Door Lock and a Nest Connect that came with it in the packaging. In the instructions it told me to set up the nest connect first since the door lock would need it later. I connected it no problem. It took about 1-2 minutes. I th...

Cabr_ra by Community Member
  • 481 Views
  • 0 replies
  • 0 kudos
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