Main concern: last night all my 3rd party devices stopped connecting to my Google Home.
For months now I have had TP-Link Kasa and Govee Home connected to Home and have been using them without any issues. Yesterday, I opened and installed a brand new Nest Hub Max and added it without issue. Yesterday evening, I added LG ThinQ and was working my TV without a remote. Super cool, still no issues.
I turn off the TV with the remote, then go to turn off the Kasa smart plugs with the Home app and they are no longer connected. This morning I troubleshoot further and realize that all 3 of the 3rd party softwares cannot connect. Home will open the link to the API page, allow me to login, but then returns to the 'add new device' page on Home.
I have tried disconnecting and reconnecting the devices to their 3rd party apps and still cannot get a connection. Amazon Alexa can connect to them with no issues. Anyone familiar with how to troubleshoot something like this?
Thanks for posting and for being a step ahead of us.
This is not the experience that we wanted you to have, let me help you out. You can unlink your devices directly to your Google account then relink them back to your Google Home app.
Let me know how it goes.
So everything is fixed now and I'm not sure why. Next time (if this happens again) I will follow your link and try that as a next step for troubleshooting so thank you for sharing that with me. Somehow, everything started working again, days after I sat down trying to remove and re-link the 3 different apps. I tried to re-link a number of times over a few hours/days so when it was not working I had no clue what to do. Tech can be weird! Thanks for the help.