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Account recovery

Yankiee575
Community Member

Hi Google team,
I am not accessing my Google account.
When I try to sign in it, it asks me for two-step verification. This is my old
Google account, now I do not have that my old mobile or phone number so that I can access it through it. Please help me recover my Google account. This is my old Google account I want to recover:(#).

Send me a feedback on this email: ( #)
Thank you

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hello Yankiee575,
 

Thanks for posting. I want to understand your concern further.

 

Do you have a Google Nest device? If yes, what type of device do you have? Are you trying to sign-in your Google Account in your Google Home app?

 

If you don't have a Google Nest device and your concern is about recovering your Google Account, please reach out to the Google Account Community forum for further help.

 

Thanks,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Best,

Dan

Juni
Community Specialist
Community Specialist

Hi Yankiee575,

 

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni