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Actually the TV doesn't support that functionality.

earlrobes10
Community Member

I can't launch Youtube on my TV (Skyworth Leap S1) using my Google Nest Mini. When I try, it says "Actually the TV doesn't support that functionality." But when I try to launch Youtube Music, it does it. It's basically the same app, why doesn't it launch Youtube anymore?

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi earlrobes10,

 

Thank you for reaching out to the community. I understand you're having trouble opening the YouTube app on your Skyworth Leap S1 TV using voice commands through your Google Nest Mini. Even though YouTube Music works fine, you're receiving the error message: "Actually, the TV doesn't support that functionality." I'm happy to look into this for you.

To help me narrow this down, please answer a few questions:

  • What model of Google Nest Mini do you have? (Here is a helpful article to identify the type of Google Nest Mini).
  • When did the situation start?
  • What color is the LED status light for the Google Nest Mini when you give the command?
  • What is the environment like where the Nest Mini is? (Is it typically noisy, normal, or quiet?)
  • Where is the device placed? (e.g., is it out in the open, up against a wall, or near a TV/microwave?)
  • Is there anything covering the device?
  • What exact voice command are you using to try to open the YouTube app?

Please keep me posted on your findings.

 

Regards,

Byron