09-12-2023 07:19 PM
I am trying to add a doorbell to the Google Home app. I have successfully added three cameras with no issues. I follow the add a device steps, and scan the QR code, it then goes through the normal steps but at the end fails with a message that it was unsuccessful with no hint as to why. Wifi is working and my app is talking to the installed cameras. Any ideas?
09-15-2023 03:50 PM
Hello PeteA1,
Thanks for reaching out here in the Community. To know more about this issue, I’d like to confirm, how far is your Nest Doorbell from your Wi-Fi router? What is the signal strength of your Wi-Fi from your Nest Doorbell? What is the light status of it? Try restarting your Nest Doorbell and your Wi-Fi router. Let us know how it goes.
Regards,
Emerson