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Home Automation

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Help Center

For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Router stopped working

My Wi-Fi stopped working and I accidentally factory reset it in the home app and now I don’t know how to get it working again. Can anyone help?

Connecting new thermostat to the Nest app?

I have three cameras and a smoke installed in my home. All four devices can be seen on both the Nest app and Google Home app on my phone.I tried to install a new Nest thermostat yesterday on the Nest app since that is where/how I installed the other ...

Elcid88 by Community Member
  • 1819 Views
  • 13 replies
  • 0 kudos

Google Home rooms and devices bilingual

Hi all,I am Dutch and have my Google Home setup in Dutch, as the rooms and devices. So when I want to turn on the light in the Kitchen, I'll ask "Hey Google, zet keuken aan".Now I have a Spanish girlfriend whom I speak English with. She loves to be a...

Ronnielox by Community Member
  • 1325 Views
  • 5 replies
  • 0 kudos

Nest thermostat

Hi, I have a gen 2 nest thermostat and it won’t turn on even when on charge for a few days, it just flashes green, then when I do manual reset and hold it down for ten seconds it flashes red for a while then goes back to green. Does anyone know if th...

Melwynne by Community Member
  • 605 Views
  • 3 replies
  • 0 kudos

Google home routines

Hello all,I'm trying to set up a routine for when I get home certain lights will turn on. This I've managed to do but the lights now also turn on when its still light outside. My question is, is there a way to ensure that the lights for this routine ...

Flodder by Community Member
  • 1961 Views
  • 4 replies
  • 0 kudos

Version android 12

I cant find the latest version android 12 on my chromecast tv ?!!!! 

Badou by Community Member
  • 628 Views
  • 3 replies
  • 0 kudos

Several common issues in Italian

I have been experiencing several malfunctioning since last May at least. I have three home speakers and it hasn't been possible to set a timer or an alarm for a long time. The answer in Italian is the equivalent of "Sorry, I didn't understand". I can...

Gpet05 by Community Member
  • 1849 Views
  • 7 replies
  • 0 kudos

Nest Thermostat on Heat Pump

I have a Carrier heat pump with electric auxiliary strip heat. Installed a Nest gen. 3 thermostat today. Once the battery charged up and set-up was done, the following happened:1. When I set it for A/C, the compressor ran off and on, and the fan did ...

ronrutmr2 by Community Member
  • 1031 Views
  • 5 replies
  • 0 kudos

Change assisting nest device

I have two new Nest Gen 2, battery cameras that I am unable to connect to my existing Nest home due to "couldn't find an assisting Nest device. It keeps trying to use my Nest thermostat. I was in chat assistant for 2 hours, eventually escalated to se...

bill6400 by Community Member
  • 1302 Views
  • 6 replies
  • 0 kudos
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