04-07-2023 12:24 AM
To who this might concern. We have an AirRobo P10 vacuum unit. It is mainly controlled by the Tuya App. I have Tuya & Google linked in every way I possibly know how. But for some reason my Device Controls under Google & where devices are listed, the unit has disappeared from the menu as an option. I try to manually link it all & connect directly to 'New Device' & 'Works with Google' but it doesn't see it anymore. Is this something I can fix somehow?
04-10-2023 08:31 PM
Hi there,
Thanks for reaching out — let’s see what’s going on. A few questions: when did it begin? Were there any recent changes or updates to your network or setup? Are you able to control it via the Tuya App?
You can try to relink your vacuum to the Tuya app and Google Home app after.
Keep me posted.
Regards,
Juni
04-13-2023 08:41 PM
Hello there,
I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have
Best,
Juni
04-15-2023 10:24 AM
Hey DaFreak,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. We'd be glad to help you further so if you still need assistance, feel free to start a new thread.
Cheers,
Lovely