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Automation not working

Jordan3202
Community Member

   I have updated iOS and I’m trying to set an automation with a radio station every morning. I can manually start it in the google home app but will not start automatically. Could my WiFi router be breaking it? It wouldn’t let me pair speakers awhile ago but that works now. I have a T-Mobile 5g Nokia gateway, Thanks

1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

Hi @Jordan3202

 

Thanks for reaching out to the Community! I understand that you were having some issues trying to activate a routine on your Google Home application. I know it could be frustrating, but don't worry! Let me help you with that.

Before we continue, I need to know some information about your issue to provide you with more accurate information:

  • When did the issue start?
  • Did you receive any error messages when you tried to create the routine?
  • When you tried to pair the devices, did you remember if you received any messages about that issue?
  • What is the language that you were using on your device? Is it English (US) or English (UK)?
  • Did you try to set up the routine with another phone? If yes, does it work?

Once you have this information, I will be able to assist you further!

 

Best Regards,

Debora