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Automation shuts down after activation

Penev
Community Member

Hi there,just bought two Google nest cameras,the automation I have set shuts down a second after activation. I got restarted the router,my phone,the cameras and have reinstalled the Google nest and home app. Have checked the routines (which are very simple,just turn on/off the cameras) didn't saw any conflicts between the two apps. My Wi-fi is on,all the devices are connected. I have turned on the home/away option of the two apps. While the cameras are on(live) I am immediately notified for the passing cars and people,but still the automation is keep on falling down a second after activation. Any ideas guys,what is wrong? 

Thank you!

1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

Hi @Penev,

 

Thanks for reaching out to the community! I understand you've been having some issues with the automation you set up for your Nest Cameras. It sounds like the automation deactivates shortly after it's activated. I appreciate you taking the time to try some troubleshooting steps, and I'm happy to help.

Before we move forward, I need some additional information:

  • What model are your Nest Cameras? If you're not sure, you can refer to our Help Center: “Technical specs for Nest cameras and doorbells”
  • What exactly are you trying to do with the automation?
  • What apps are you using?
  • Can you show me how you have the automation set up?

Once you provide this information, I'll be more than happy to assist you.

 

Best regards,

Debora