04-27-2024 03:03 PM
I need help to get my camera on . I tried resetting, disconnecting the power supply, deleting the nest app and reinstalling the Nest App, After all this it shows Offline
05-02-2024 09:10 AM
Hi MCE3458,
Thanks for reaching out. Sorry to hear you're going through this with your camera. Can you tell me what type of camera you have? (wired or wireless) When did the issue start? What is the status light on your camera? Are you getting any error messages? How far is the camera from the router? Has the camera been connected before?
Here are some troubleshooting steps:
To learn more about this problem and how to solve it you can see the following information: Fix Nest camera or doorbell Wi-Fi connection issues.
Keep me updated if that works.
Sincerely,
Jonathan