Can't cast to Chromecast anymore

[AaronZoom14]

Hi! 

I've been using my Chromecast for a year now, I could cast content from Android screen directly to the TV and it worked perfectly, then after a few months when I try and cast it gets stuck on "Connecting" while showing the casting icon on top. I did reset it around December and it started working again, but over the last 2 months the issue has been happening again.

What I've tried:

1. Factory resetting (worked the first time but never after)

2. Uninstalling updates from the "Chromecast Built-in" app, worked a couple of times but not anymore.

3. Unplugged the Chromecast and wifi router for several minutes before reconnecting and trying again.

4. Updating my Android OS to the latest version of Android 15.

And yes, they are both connected to the same 5GHz network, I've tried switching to 2.4GHz to see if it makes a difference but no dice.

I can cast my screen perfectly fine to my LG TV but I've noticed that sometimes the audio gets choppy and Chromecast has been much more stable.

[DeboraJ]

Hi @AaronZoom14,

Thanks for reaching out to the community! I understand you're experiencing a persistent issue where your Chromecast gets stuck on "Connecting" when you try to cast your Android screen, despite having used it successfully for a year. I appreciate that you've already performed some troubleshooting steps on your end. I'm here to help you.

To assist you effectively, please provide the following information:

• What specific model of Chromecast do you have? If you're unsure, please refer to our "Chromecast and Google TV Streamer specifications" Help Center.
• Which Android device model are you trying to cast from?
• When it gets "stuck on 'Connecting,'" what exactly do you see on your TV screen? Does it display a specific message, or does it remain on the ambient screen with just the casting icon visible on your phone?
• Aside from screen mirroring, are you able to successfully cast content to your Chromecast from other apps (like YouTube, Netflix, etc.) directly?

Once you have this information, I'll be more than happy to help you.

Best regards,

Debora

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