10-26-2022 01:01 AM
Hi all,
Usually I am a happy user using Google Services.
But at one point I couldn't delete or add linked services anymore.
For example I still got Tado and Home Connect as Linked Services. I can't delete them or reconnect them. It's just spinning and then nothing happens.
From Tado I don't see anything in the Device list but for Homme Connect I see my 2 devices.
I also want to add Philips Hue,. exactly the same. When I am trying to add it's going through the process and then nothing happens, it doens't add.
I am totally lost here.
Tried to delete my Home but these 2 Linkes Services are coming back and can't do anything with them.
Please advice.
Thanks!
10-26-2022 01:07 AM
When I try to delete the Linked Services I see the message:
Could not reach Tado. Please try again.
10-31-2022 09:57 AM
Hi j3roen7,
Thanks for posting here in the Google Nest Community. I know how it feels when something isn’t working as it should, let’s get this resolved. Check the steps below on how to unlink your smart devices.
Let me know how it goes.
Thanks,
Juni
11-03-2022 09:58 AM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Juni
11-04-2022 10:06 AM
Hello there j3roen7,
Let us know if you have other questions and concerns otherwise, we will be locking this thread after 24 hours.
Best,
Juni