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Can’t get replacement parts after warranty

Ta3s2
Community Member

I lost mine and I am willing to put money down to get a new one and google is saying no cause it passed my warranty period?! Talk about useless products after warranty. Where can I get a mount for the nest outdoor cam? So much for a ecological point of view. No continued use after warranty expiration?

7 REPLIES 7

aatienza
Community Specialist
Community Specialist

Hey Ta3s2,

 

Oh no! I'm sorry to that. Let's check this — could you fill out this form and let us know once you're done?

 

Thanks,

Archie

janthadeus
Community Specialist
Community Specialist

Hi there,

 

We haven't received your form. Were you able to fill it out? Do you still need help?

 

I appreciate the help, Archie.

 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

I'm checking back in to see if you are able to fill out the form. If not, please do so, so we can assist you further with your concern.

 

Regards,

JT

Ta3s2
Community Member

Oh sorry. Where can I find the form?

Markjosephp
Community Specialist
Community Specialist

Hello folks,

 

I wanted to ensure that everything was covered here.

 

Thank you for your assistance, Archie and JT

 

@Ta3s2, you can click the hyperlink in Archie's response above. But here you go: please fill out this form with the needed information and let us know once you're done.

 

Regards,

Mark

Ta3s2
Community Member

Oh nvm I got a aftermarket mount. Thanks tho

Markjosephp
Community Specialist
Community Specialist

Hi Ta3s2,

 

Sounds great! Thanks for updating us and letting us know that you've found an alternate mount. It looks like we have come to a solution, so I'm going to lock this thread within 24 hours. If you have any other concerns or questions, please feel free to create a new thread.

 

Thanks,

Mark