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Can’t sync nest with google home

Lucky123
Community Member

I recently got two google smoke alarms which I had to set up through nest. The nest app works fine and automatically uses my google login, but when I try to add nest to my google home account it asks me to sign in using my email and password - my google one doesn’t work for this, and if I request a new password it never gets sent. Can someone help me with this?

thanks

3 REPLIES 3

MplsCustomer
Bronze
Bronze

@Lucky123 

Generally, Google Nest devices that are set up in the Google Nest app should AUTOMATICALLY show up in the Google Home app; you CANNOT set them up in the Google Home app.

However, if you're talking about Nest Protects, they do NOT show up in the Google Home app; see this long thread:

https://www.googlenestcommunity.com/t5/Nest-Protect/Nest-Protect-do-not-appear-in-Google-Home-App/m-...

Lucky123
Community Member

Ahh that’s pretty annoying! Hopefully Google allow it eventually. Thanks for your reply!

janthadeus
Community Specialist
Community Specialist

Hi folks,
 

We hear you. Our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep an eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Check out this link on how to file feedback.

 

I appreciate the help, MplsCustomer.

 

Thanks,

JT