03-07-2023 07:28 PM
Bedtime Routine has a Nest Yale Lock action is doesn't open for me to be able to edit or remove it. I am able add another Nest Yale Lock action and set it to Lock the door, but the previous one there doesn't edit or remove.
Usually under an Action you see what it does for example turn off or lock but for the this action it doesn't say anything.
When I run the routine, Google assistant says, I can't remotely unlock the door, meaning this action is set to unlock but I can't see it and I can't edit.
Please help!
Also, as the Bedtime Routine is non-deletable I cannot just recreate a new routine for it.
Answered! Go to the Recommended Answer.
04-14-2023 09:54 AM
Hello Hiren6987,
Thanks for posting here in the Community.
A few questions: were you able to edit this before? What's your phone model and Google Home app version? What troubleshooting steps have you tried?
Make sure that your Google Home app is up-to-date. You can also try to uninstall and reinstall it before checking if you can now edit this action. If the issue persists, share a screenshot of this action here so I can look into it further.
Keep me posted.
Best,
Lovely
04-14-2023 09:54 AM
Hello Hiren6987,
Thanks for posting here in the Community.
A few questions: were you able to edit this before? What's your phone model and Google Home app version? What troubleshooting steps have you tried?
Make sure that your Google Home app is up-to-date. You can also try to uninstall and reinstall it before checking if you can now edit this action. If the issue persists, share a screenshot of this action here so I can look into it further.
Keep me posted.
Best,
Lovely
04-17-2023 08:49 PM
Hi there,
I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have
Thanks,
Juni
04-18-2023 08:50 PM
Hello there,
Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Juni