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Chromecast 3 month youtube premium

Meeer
Community Member

Hi I accidently did not redeem the 3month Youtube premium offer when setting up my first chromecast. Is there any way to redeem this offer? I would appreciate some help here.

 

- I have never subscribed to YouTube premium before.

- After setting up my new chromecast I did not get an email about the YouTube premium promotion code

- There are no offers in my google home app.

1 Recommended Answer

JenniferV
Community Specialist
Community Specialist

Hi Meeer,

 

Thanks for reaching out. Could you please tell us what type of Chromecast device you have? If you have a Chromecast with Google TV, try the steps below and let me know how it goes:

 

  1. Confirm the device is successfully set up.
  2. Reboot the device: Unplug it from the power source > wait 15 seconds > plug it back in.
  3. Check for offers from the Offers page or Feed tab > in the Priority events section, find the promotion card > tap Redeem now.

If you still can't see the offer, please reset your Chromecast with Google TV.

 

Thanks,

Jennifer

View Recommended Answer in original post

5 REPLIES 5

JenniferV
Community Specialist
Community Specialist

Hi Meeer,

 

Thanks for reaching out. Could you please tell us what type of Chromecast device you have? If you have a Chromecast with Google TV, try the steps below and let me know how it goes:

 

  1. Confirm the device is successfully set up.
  2. Reboot the device: Unplug it from the power source > wait 15 seconds > plug it back in.
  3. Check for offers from the Offers page or Feed tab > in the Priority events section, find the promotion card > tap Redeem now.

If you still can't see the offer, please reset your Chromecast with Google TV.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. How's it going? Were you able to redeem the offer?

 

Thanks,

Jennifer

Meeer
Community Member

Hi Jennifer,

Thank you for the solution. I did redeem my offer!!

JenniferV
Community Specialist
Community Specialist

Hi Meeer,

 

You're welcome and glad to hear that the steps I've provided help you to redeem the offer. In the meantime, do you still have other questions and concerns?

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

I haven’t heard from you in a while so I'll be locking this thread if there’s no update within 24 hours. If you need help in the future please feel free to start a new thread and we'll be happy to help.

 

Thanks,

Jennifer