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Chromecast Not Showing Up

KingNothingIII
Community Member

We just moved in to a new house and after getting our Smart Home all connected we started having issues with the Chromecast in the kitchen,"Kitchen TV".

 

At first it worked fine, but after a while it stopped appearing for cast enabled apps, and casting the screen resulted in an immediate "Casting to Kitchen TV has ended" message. Additionally, before attempting to cast my screen, I get the warning that the device isn't optimized for casting. Which it is. Though controlling the volume still worked fine. Restarting the TV or unplugging and plugging the cast back in half a dozen times usually gets it to finally show up, at which point it operates as intended.

 

We thought it was an issue with the cast itself, as every fix stating to pull the power cord and restart it, or just restarting the TV took half a dozen tries to finally get it to show up. So we took a cast from another room and swapped them. It worked fine for a day and then started with the same issue, and the cast that we thought was acting up operates perfectly in another TV.

 

Could this be a power output issue with the USB port on the TV in question? Or would that cause it to never work?

 

We only have one WiFi network, and if it was on the wrong network, or the phone was, it wouldn't work fine when it DOES finally show up.

 

I'd appreciate any help here.

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello KingNothingIII,

 

Thanks for reaching out and for providing the detailed information on the steps that you've done as well as the devices that you've tried — these are of great help! 

 

If you plugged in the Chromecast on the USB port of your TV, I'd suggest plugging it in directly to the power outlet. Your TV in question might not have enough power to support the Chromecast. 

 

If the issue persists and it's working on your other TV, please reach out to your TV manufacturer for additional help.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi KingNothingIII,

 

It's me again. How's it going? Did you manage to get your device working?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

I haven't heard from you so I’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer