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Chromecast blue cast icon

AndreiMG
Community Member

Hi my name is Andrei,when i try to use my chromecast to watch movies from netu.io video source the video starts on the phone and on the tv i have a blue cast icon,idk what to do and i need help 

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi AndreiMG,

 

Thanks for reaching out. To confirm, are you using the Chrome browser on your phone to cast videos from netu.io? If yes, please be advised that this isn't supported. Please use a laptop or computer and try again.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello there,

 

How's it going with your Chromecast device? Do you still need help?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey AndreiMG,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer