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Chromecast can't authenticated

Jasminsky124
Community Member

My Chromecast has never had any issues, until today, saying "unable to connect" factory reset the Chromecast, found it tried to connect again and just a constant message coming up "unable to authenticate Chromecast" have tried everything 

11 REPLIES 11

Sweetfire1205
Community Member

Having the same issue.

  • I wonder if it will just self resolve I hope so 

nereolopez
Community Member

I think this is related to the issue in this thread. Looks like this is a worldwide outage:

https://www.googlenestcommunity.com/t5/Streaming/Chromecast-non-trusted-anymore/m-p/684527/page/3

dibyohere
Community Member

I have this sàme issue my device shows chromecast 5363. Google could not authenticate my device. 

Google should take immediate step to resolve this.

Lily7
Community Member

A mí me está pasando lo mismo. Es desesperante.

¿Alguien que nos ayude, por favor?

Janine79
Community Member

Having the same issue....

I've never had issues reconnecting before. It's driving me crazy. I've tried everything. 

Ashbla
Community Member

I'm in Australia and it started yesterday March 10th. I did a factory reset and as others have mentioned, it says it can't authenticate my Chromecast.

ChrisCorleone
Community Member

yep had exact same issue since yesterday, shame ive already factory reset it, im sure this is going to be a hassle, sucks as I use it everyday.

Masefer
Community Member

Same issue here in Mexico. I tried reseting it but it can't authenticate when trying to set it up again. Any solutions?

el_gigi
Community Member

Same problem in Finland...

Senna61
Community Member

Faz uma semana que o meu não consegue autenticar. Acho que vou comprar o Roku Express.