Hi @livfgdw,
Thanks for reaching out to the community! I’m sorry to hear that you have been experiencing issues with your Chromecast showing as "offline" or "not available," especially when your other devices are connected to the same Wi-Fi without issues. I appreciate you sharing that resetting the device is currently your only workaround. Let me help you out with this!
Before we move forward, I need a few details to provide the most accurate troubleshooting steps:
- What is the model of your Chromecast? If you’re unsure, you can check the specifications here: Chromecast & Google TV Streamer specifications
- What is the firmware version of your device?
- Are your phone and the Google Home app fully up to date?
- What is the status of the LED light on your Chromecast? Please include the color and if it's solid or blinking.
- How far is the device from your Wi-Fi router?
- Where exactly do you see the error message? Is it within the Google Home app or when you try to cast from a specific application?
- Does this happen with all streaming services or only with specific ones?
Once you provide this information, I will be more than happy to assist you further!
Best regards,
Debora
