Google’s decision to disable app control for perfectly functional Nest thermostats is unacceptable. Customers purchased these products with the clear understanding that app-based remote access was a core feature — not an optional add-on.
These Nest thermostats were sold at a significant premium compared to standard thermostats on the market. Most buyers paid that higher price specifically for the convenience and innovation of being able to control their thermostat remotely — a capability that Google is now taking away.
Ending software updates is one thing, but removing remote functionality for devices that still work perfectly well physically undermines consumer trust and the very principles of sustainable technology. This move effectively forces loyal customers into unnecessary hardware upgrades when Google could have easily maintained a basic “maintenance mode” for remote access.
It’s not only disappointing — it raises serious ethical and legal questions about product longevity, consumer rights, and digital ownership.
Count me in supporting any effort to hold Google accountable for this decision.
