Hello everyone,
I have a critical linking issue that appears to be a server-side error. I am looking for any user who may have found an unofficial workaround, as official support is currently escalating the issue.
The Problem: I cannot link my existing Smart Life account (which has over 80 devices) to Google Home. After the Smart Life login screen, I immediately receive the error 'Could not connect.'
Definitive Proof: The error persists even after the Bridge Account Test (linking using a completely new Google account). This suggests the problem is server-side token corruption tied to my Smart Life user ID, not my specific device or Google account.
Troubleshooting Steps Already Performed (Please do not suggest these, as they have already been performed and failed):
Cache/Data: Cleared cache and data for both the Google Home app and the Smart Life app.
Password: Changed the Smart Life password to a simple alphanumeric one (no special symbols).
Browser: Changed the default mobile browser (using Firefox) to bypass the system cache.
Network: Tested the linking process using both Wi-Fi and mobile data (4G/5G).
Device: Tested the linking process from two different physical phones (ruling out device/OS bugs).
Reverse Link: Attempted to link from the Smart Life app (Third-Party Services) to Google Home.
Ghost Links: Manually unlinked the service via the Google account linking webpage.
Google Account: Tested the link with my main Google account AND a brand-new, fresh Google account (Bridge Account Test) - both failed.
My Question is: Has anyone with an identical server-side error (failing the Bridge Account Test) found an advanced, non-official workaround that does NOT involve deleting and re-adding all 80 devices?
