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Delete disconnected/offline "Devices linked to you"

WinstonSih
Community Member

I have three devices (2 displays, 1 Home Mini), and one speaker group that keeps showing up in my list of devices (under "Devices linked to you") as well as "Default speaker" menus, despite having deleted that home with the speaker group and devices. 

I suppose somehow they're still linked to my account somewhere, but now they're just ghost devices on my profile and I can't figure out how to remove them since they're offline and don't exist anymore.

Has anyone had luck deleting disconnected/offline devices/speaker groups off a Google account so they don't show up anymore?

2 REPLIES 2

Feditox
Community Member

I have the same problem. Any luck with removing the offline device from Home?

Alex_S
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for posting—let's get this sorted out. If you have home members in the Google Home app, check if they can remove it from their Google Home account. Or else, go to Your devices and see if the devices are showing; remove the device access. Uninstall and reinstall the Google Home app and see if the devices are gone.

 

Let me know how it goes.


Regards,
Alex