Devices linked to me

[tjliebro]

Anyone know how to get "devices linked to me" to show on the Google Home app of my other family members?

Thanks

[Dan_A]

Hi tjliebro,

Thanks for posting.

To verify, you’re trying to add your family members as a “Home Member”, right? At the same time gain access to the devices linked to your account and on your Google Home app? What Google Home/Nest devices do you have? 

If that’s the case click this link to help you add them as home members. Take note, we prefer a gmail domain for them to be able to maximize the features.

Tell us how it goes.

Best,

Dan

[Dan_A]

Hi there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[tjliebro]

No I have them as a home member already. I bought a treatlife light switch which shows in the Home app as "devices linked to me" and only shows to me. Does not show in any of my other home member apps, nor does it respond to voice commands from them, only me

[Dan_A]

Hello again,

Appreciate the reply. I also want to make sure if all your devices are on the same WiFi network or maybe on their mobile/cellular data? Kindly double-check. By the way, what Google Home/Nest devices are linked to your account that aren't showing up on your home members Google Home app?

I'll be waiting for your response.

Regards,

Dan

[tjliebro]

Yes they are all on the same wifi network. Only the treatlife light switch doesn't show. I can't get a screenshot to upload 

[Dan_A]

Hey there,

I think the Nest devices under “devices linked to me” are not showing up on your home members Google Home app because it’s not set on a room. It may have been under unlinked devices. I need you to follow these steps: Open Home app>Settings>Rooms and groups>Choose a device and set it on a room of your choosing.

Tell me how it goes

Thanks,

Dan

[tjliebro]

It does not show as a device to add to a room. 

[Dan_A]

Hi tjliebro,

Is the treatlife light switch working manually or voice command? Also, per checking, when your device is under “devices linked to me” on your Home app, it’s either your phone and your treatlife smart light switch are currently not on the same WiFi network or it’s not linked to your account or not yet fully set up. 

Could you send me a screenshot of the home page of your Google Home app. If possible, kindly include the ones at the bottom if a 2nd screenshot is needed.

Below are the steps on how to upload a photo or video:

1. Start a new post.
2. Click Insert Image.
3. Choose an image source location.
4. Follow the on-screen instructions
5. Also, you can tap the "Drag and Drop" option. Maximum attachment is 5 MB.

I’ll be waiting.

Cheers,

Dan

[tjliebro]

It works both manually and voice command.

It is on the same wifi network and fully set up. It responds to both app commands and voice commands. 

[Dan_A]

Hello again,

I appreciate the screenshot.

When you go to that page then you select, let’s say, the family room dimmer switch, do you see the option to add to a room? While there, if you see a gear icon on the upper right corner, open it and tell me the options available.
 

I’ll be waiting.

Regards,

Dan

[tjliebro]

Ok I was able to add it to my family room. They really hid that setting. Will see later tonight if it shows on my family members app.

Thanks! 

[Dan_A]

Hey tjliebro,

Awesome — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread in 24 hours unless I can help out with anything else.

Cheers,

Dan