im new to google. I have a google doorbell and I’ve set it up. I can watch the live video when I’m home and my phone is connected to the wifi. But when I’m at work or away from home my doorbell is offline and I can’t access google home app or doorbell live video. The whole point of me buying this was so I could talk to couriers. I get notifications when it sees parcels or people but when I get home the 3 hours or recording is up. Please help
Thank you for bringing up the concern you're experiencing! I would love to look into this further for you. The first troubleshooting step that I'd recommend would be to restart your device. This process should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.