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Existing routine disappeared from the list and I can’t modify it

Leorodri
Community Member

I had a “workday” routine configured in my Google Home app and it was working fine.

now, I need to make changes in the routine and I simply can’t find it. I have done everything I can, including deleting and adding the app again, but I can’t find it.

apparently, google decided to reduce the amount of routines available and wait discontinued the one I was using, leaving me without the possibility of modifying or deleting.

Has anybody faced this situation before? can anybody help me, please?

thanks

9 REPLIES 9

ChrisAhlund
Community Member

I just found out that two of my routines went missing as well. It seems they are still active though as the lightbulb change is brightness and I can't make new routines with the same name's as the ones who disappeared. What happend Google?

ChrisAhlund
Community Member

Ok, so I can see all my routines if I click on Assistant settings within my profile pic. But I still don't know why they are missing in routines on the startscreen of Google Home

Screenshot_20230606_024658_Google.jpg

Screenshot_20230606_024636_Home.jpg

ChrisAhlund
Community Member

Update #2. I got the new updated layout  on Google Home and the missing routines are back, but listed as "not available". I can still edit them and they still work though. If I "reinstall" the routines the issue is still there. The routines control some smart bulbs and plugs from Delctaco, but I got other routines containing units from Deltaco without this issue.

Screenshot_20230606_071219_Home.jpg

jonesmatty
Community Member

I've got the same thing going on. Mine are the premade "Start your Day" and "Family Time" routines. They're gone, but go off every morning and evening. I need to change the times, but would be happy to just delete them. 

Princesss
Community Specialist
Community Specialist

Hey folks,

 

Thanks for posting in the Community.

 

New starters and actions are now available in the Google Home app. You may customize routines to your liking depending on the home automations you used. You can click this link for more info about it.

 

Let us know if you have additional questions and we'd be glad to help.

 

Best,

Princess

Thanks for replying. I don't think you quite understood the problem. These routines were created in the Automations section. Then they weren't there anymore. They are going off every day in my house and I have no way to turn them off or adjust their schedule. 

It's kind of like setting up an alarm clock and then putting a brick wall around it so it goes off everyday, but you can't stop it or change it.

The only difference is I own a jackhammer and could actually stop that. 

Princesss
Community Specialist
Community Specialist

Hi jonesmatty,

 

Thanks for clarifying. Could you share a photo or screenshot of what you're getting so we can compare it from our end?

 

Best,

Princess

Jonathome
Community Member

Same issue here. My routines continue to run…they just vanished from the app, so I cannot seem to modify anything. 
It would be nice to be able to delete all the standard automations which just add clutter if you’re creating your own. 

Juni
Community Specialist
Community Specialist

Hi Jonathome,

 

Thanks for posting. Are you using Android or iOS? When did your routine disappear? Were there any recent changes before it started? Is the Google Home app updated? By any chance, did you use another account in the app and create the routine on that account?

 

I look forward to your response. 

 

Regards,

Juni