Thanks for reaching out. Let's find out why you can't change color of your smart bulbs.
Could you give these steps a try:
Let us know if that helps.
@TFOX48, we appreciate your patience and sorry for the delay. URL portal used to link partners in the Google Home app is managed by the partner themselves. Concerns encountered when linking a partner (home control) should be directed to that home automation partner for support. Partners are expected to support the integration of their products with Google Nest and Home devices.
Give these steps a try:
Let me know how it goes.
Thank you for trying.
Since you’ve tried the given steps, let’s now factory reset your Google Home/Nest device. It will revert your device back to its default and original settings, in which you need to set it back up. Click this link Factory reset Google Nest or Home speakers or displays.
Tell me how it goes.
I feel your frustrations.. All of a sudden G tells me that my lights DO NOT have that capability. This Happened once before and I changed the app., I bought feit lights from Costco and used that app to set it all up. 6 plus months go by and had to switch apps to smartlife i found out its the same company. We may have to switch apps again 😞
This problem started with my Google Home app yesterday when I switch my Google Mesh router from a Xfinity Modem to a ATT Fiber modem. When I went to change the color all the color options were gone from my Feit color bulbs which had been there and working for over a year.
The exact same thing happened to me yesterday after moving my Nest thermostat to a different network, which seems unnecessarily convoluted, too.
55 Feit lights, that have worked for over a year, are unable to change color. All other functionality remains, however. I too am on a Google Mesh system. Maybe I should go back to my D-Link tri-channel router?
This issue just happened to me with 16 Feit smart bulbs... very disappointing. Do I really have to factory reset my Google homes are rebuild everything from scratch? Does that even fix the issues? Already tried re-pairing to Feit app, re-connecting feit to Google, and just about everything else short of factory resetting Google home.
Yeah, it seems like everyone is experiencing this too. I can’t change my feit light’s colors on the google home app. This problem only occured TODAY 10/21/22 and it seems like other people have this issue as well. My lights were wokring out fine with the app and my google home devices. It must be a bug.
I'm experiencing the same thing. 4 out of 7 smart bulbs no longer super color functionality with google as of yesterday. This came conspicuously after linking about a dozen new bulbs to test before giving as gifts. My theory was I added too many lights which somehow overloaded something, but I don't know.
I'm going to try deleting all lights and creating a new feit account from scratch and linking that to Google. I'll report back with findings.
I'd anyone finds a solution I'm all ears.
Found out via Reddit that it's not just feit bulbs experiencing this issue but a lot of bulbs under the same umbrella manufacturer, Tuya. apparently Google is aware of this issue and is working on a fix:
I am experiencing the same issue. My experience has been the same as many of others. Recently switched services to Fiber, so new modem/router. I have gone through all the troubleshooting as well as performing a factory resets on Google, Nest, and Feit devices. Feit color changing lights performed pretty well prior to the service migration, but beginning yesterday (10/21/22) these color changing lights does not have the color control option on Google Home nor Google Hubs. Would appreciate it if Google would investigate this ongoing issue and ultimately correct this issue in a timely manner.
Still no color. Now my google assistant speakers have randomly started requesting that I go to google home and login. No pattern. I have 8 one in each room; I ask a question and 1 will answer and another will say go to google home app and login. If I'm in another room, then the one that just said to go log in answers and a different one says to go log in. A week ago every device in my home was working properly 50+ devices. Please test before you release updates Google. Please run multiple tests before releasing updates.
I am experiencing the same thing. I still have no color and will periodically get a request to login through the google home app in response to a query. I haven't been able to ascertain a pattern to them; sometimes its the response I expect and other times its a login request. I tried re-downloading the home app; no apparent effect.
OMG that worked. Steps.
1. Clear Google home data.
2. Go back into home and this time unlink Feit from works with Google
3. Clear Google home data again.
4. Set up Google home.
5. But this time link Feit from works with Google and not the Feit app.
The add to a room comes up completely different.
Attempted the following steps and it did NOT resolve the issue:
Lights are added without color change functionality despite names like “Color Light 1”