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Google Assistant adds wrong text to shopping list with German voice command

Highman70
Community Member

Since a few days, German voice commands for adding items to Google Keep shopping lists no longer work correctly.

Example command:
“Hey Google, setze Milch auf die Einkaufsliste.”

This used to work reliably for years. Now Google either adds a wrong item like “Milch auf die” or asks which list to use. If I answer “Einkaufsliste”, it may add something like “Milch auf die Einkauf” instead.

The issue occurs on multiple Google Home/Nest devices, so it does not seem to be device-specific. It looks like a server-side parsing issue with German list commands.

There is already a German Google Support Community thread describing the same issue:
https://support.google.com/websearch/thread/428277695?hl=de&sjid=7648008501500140737-EU

Could this please be escalated to the Google Assistant / Google Nest team? This feature has been working for years and is currently broken for German users.

6 REPLIES 6

AnnaV
Community Specialist
Community Specialist

Hi @Highman70,

 

Thanks for posting in the community! I understand that when you try to add items to your shopping list with German voice commands, the feature does not work properly and adds the wrong text to the list. I know that this situation might be frustrating after having this feature work for years; no worries, help is here!

To better understand the situation, I would like to ask the following questions:

  1. On which specific devices is this issue occurring?
  2. Is your device's software version up to date?
  3. Have you tried any troubleshooting steps yet? If so, please list them.
  4. Is your Google Home app version up to date?
  5. Are you using an Android or iOS operating system?

Keep me posted.

 

Regards,

Anna

q2gt4j87b
Community Member

Hey AnnaV, did you hear about gaslighting? The kind of pushback-questions instead of a real answer ist really annoying btw and doesn't help anyone. In my opinion Highman70 explained the issue very well and there is no need to ask these questions as you should know thas this is a common issue with german users wich occurred just weeks ago out of nowhere. And before you ask: Yes, I have the same issue, everything is up to date and the error occurs on Google Nest Hub and every other Google Nest device in the house. 

Highman70
Community Member

Hi AnnaV,

I agree with q2gt4j87b.

This is not limited to one device or app version. The issue started recently and affects multiple German users and multiple Google/Nest devices.

It really looks like a server-side issue with German Google Assistant list commands and should be escalated.

AnnaV
Community Specialist
Community Specialist

Hi there,


Thanks for getting back to me. I completely understand that these questions can feel repetitive, and I know how frustrating it is when a solution isn't immediate. It’s a pleasure to continue assisting you.
By confirming these details, we can avoid repeating steps you've already taken and check our system for any underlying bugs. Your answers help us to ensure the common issues and investigate potential bugs more effectively.


Best regards,
Anna

Highman70
Community Member

Hi Anna,

thanks for your reply. Here are the details:

1. The issue occurs on multiple Google/Nest devices, including Nest speakers and Nest Hub displays.

2. The devices are up to date as far as I can see.

3. I have tried different German command variations, for example:

   “Hey Google, setze Milch auf die Einkaufsliste”

   and

   “Hey Google, füge Milch zur Einkaufsliste hinzu”

The result is still wrong. Google either adds incorrect text such as “Milch auf die” or asks which list should be used and then adds another wrong item.

4. The Google Home app is up to date.

5. I am using Android.

Since the issue occurs across multiple devices and several German users are reporting the same behavior, it still looks like a server-side issue with German Google Assistant list commands rather than a local device or app problem.

Best regards Christian 

AnnaV
Community Specialist
Community Specialist

Hi @Highman70,

 

Thank you for the follow-up. I appreciate you providing those detailed insights; it is very helpful to know that the issue persists across different phrasings and multiple devices.

Let’s try these steps to see if we can get this resolved:

  1. Temporarily change the Assistant language to English (US). Test using an English command, then switch back to German and retest using the same command in German. You can refer to this article: Change the language of your voice assistant.
  2. Verify whether multiple Assistant languages are enabled. Test with German as the only enabled language.
  3. Create a new Google Keep list with a simple name and then test the commands again.
  4. Test alternative German command phrasing.
  5. Remove and re-enable Google Keep Notes & Lists integration using these steps:
    1. Google Home app > Assistant Settings > Notes & Lists
    2. Disable Google Keep
    3. Reboot one affected device
    4. Re-enable Keep integration
    5. Retest issue
  6. Test the same commands using Assistant directly on your Android phone.
  7. Check Google Account > My Activity > Assistant activity. Verify whether the transcript correctly captures the spoken command.

Let me know how those steps work out for you.

 

Kind regards,

Anna