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Google Assistant asks for a Pin number but never recognises my Pin

Community Member

Google Voice Assistant will close my garage door just fine so it's not a recognition issue. However, when I ask it to open the door it asks for a Pin number. I say my Google account pin and it recognises that just fine but tells me that it is not correct - it is my correct pin!!

The device (garage door opener) app does not require a pin and has no place to set one up - where does Google Assistant and Home Automation think my pin should be??


Community Member

Did you ever get to the bottom of this? I have the same issue and can't find a solution.  Thanks.