Google Feit lights

[Aerialncayla]

I’m my google home how do I fix my lights? It keeps saying offline. I unlinked the devices and reconnected them but they still say off line. Anyone have any suggestions or ideas?

[Azarco]

Hey Aerialncayla,

I know how it feels when something isn’t working the way it should, let’s check this out. 

A few questions: when did it start happening? Were there any recent changes or updates on your network? Also, if you're controlling it via voice, are you getting any message?

Give these steps a try:

• Uninstall and reinstall your Google Home and Feit app.
• Reboot your speaker, router and lights to refresh the connection.
• If the issue persists, give resetting your speakers a try.

Hope that helps.

Regards,

Alex

[Azarco]

Hi there,

Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread and the Community will be happy to lend a hand.

Best,

Alex

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Thanks,

Juni