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Google Home Wyze thermostat

SilverFox27
Community Member

Hello, 

I recently noticed that Google Home no longer works to control my Wyze thermostat. It was working fine up until a few weeks ago. I have Google connected to my Wyze account and the thermostat shows up in the Google Home app but it shows the "Indoor" as 0 and when I try to change the temperature it doesn't do anything. If I turn it up it just reverts to the set temperature. Alexa works fine still and the it works fine through the Wyze app. I have ensured the firmware is updated and all apps involved are at the latest version. Any ideas?

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey SilverFox27,

 

Sorry if you're having trouble controlling your Wyze Thermostat using your Google Home, let's check what's going on.

A few checklists:

 

  • Make sure your phone, Wyze Thermostat and Google Home are connected to the same network and within 15-20 feet of your router.
  • Make sure your Wyze Thermostat are properly set up and working on its native app.

If everything is checked, please give these steps a try:
 

  1. Unlink and relink your Wyze account.
  2. Reboot your Google Home, Wyze devices and router to refresh the connection. 
  3. Say the voice command, “Hey Google, sync all devices." 

Looking forward for your response.

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey SilverFox27,

 

Checking back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.


Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey SilverFox27,

 

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

 

Regards,

Alex