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Google Home quit playing Apple Music suddenly

Dmclendineng
Community Member

I’ve always used google home to play music on Apple Music. As of a few days ago, it no longer will play. It says it’s going to play then just doesn’t. 

6 REPLIES 6

Juni
Community Specialist
Community Specialist

Hi Dmclendineng,


Thanks for posting here in the Google Nest Community.


I wanted to follow up and see if I could be of any help. A few things: which Nest speaker? If you have multiple Nest speakers, is it happening to all of them? Have you tried playing music using YouTube music to isolate the issue?


You can reboot your Nest speaker to refresh your device and see if it will make a difference, then let us know by updating this thread.


Thanks,
Juni

Also, we just have one Google home device.

Juni
Community Specialist
Community Specialist

Hi there,

Thanks for the response and for trying that step. You can unlink and relink Apple Music then try the feature again. If that did not work go ahead and do a full reset then set up your Google Home again as a new device and relink Apple Music.

Let me know how it goes.

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Juni

Dmclendineng
Community Member

Thx for the reply. I rebooted and it still won’t play Apple Music. It plays YouTube just fine.

Juni
Community Specialist
Community Specialist

Hi Dmclendineng,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.

Regards,

Juni