Google Nest Mini Not Connecting to Wi-Fi in Canada

[Rochellethomas]

I received a google nest mini (second generation) in the united states and brought it to canada. Unfortunately I didn't realize it would be an issue to connect to once dealing with my Canadian Wi-Fi provider. Is there a way around this and if so how would I go about dealing with it?

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
​​​​​​​Garrett DS

[Rochellethomas]

Hi Garrett, 

I replied via email but seems it did not go through. 

My issue has since been resolved. I factory reset the device and then reconfigured it.

[GarrettDS]

Hey there,
Glad to hear that it's been resolved. I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS
 

[GarrettDS]

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

[GarrettDS]

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS