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Google Nest audio muffled sound

rcleichner
Community Member

My google Nest Audio regularly becomes muffled and randomly will drop Bluetooth connection. The only way to resolve has been unplugging and restarting, but it is not long until it happens again. All of the threads with similar issues were closed without a clear resolution. Would appreciate any help on what I could do. 

87 REPLIES 87

Princesss
Community Specialist
Community Specialist

Hi rcleichner,

 

Thanks for reaching out.

 

We're sorry to hear that you're experiencing that with your Google Nest Audio. Since you've mentioned that you already performed some steps, I'd like to verify some details-- have you been experiencing this ever since you set it up? Does it happen every time you use it or is it only happening when playing music?

 

Let's try to perform a complete reset to your Google Nest Audio and after that, let's set it up and see if resetting makes any difference.

 

Keep me posted.
 

Best,

Princess

Grac3
Community Member

My Google Nest speaker is also muffled 100 percent of the time for the last couple of months. It's only two years old and hasn't been used very much (maybe a total of 20 uses in that time). Google phone support talked me through two factory resets and I've tried all the online fixes e.g. changing the settings. I have a second Nest on Google Home which works fine so I really don't think it's an issue with connection or software. Google have declined to replace the speaker of help me further and I am really disappointed, I would not buy this speaker again. 

If your Google Nest Audio sounds muffled and frequently drops Bluetooth connections, try resetting it to factory settings and ensure your device firmware is updated to the latest version. Avoid placing it near other devices that might cause interference. If the issue persists, it may be a hardware defect, and contacting Google Support for a replacement could be necessary.

For an alternative entertainment option, you might want to explore Magis TV, which offers free IPTV streaming with great audio-visual quality.

jheelabolty
Community Member
  1. Check for Updates: Ensure that your Google Nest Audio is running the latest firmware and software updates. Sometimes, software updates can address issues like these. You can check for updates in the Google Home app.

  2. Restart Your Nest Audio: You've mentioned that unplugging and restarting the device temporarily resolves the issue. Try performing a "soft" restart through the Google Home app. Locate your Nest Audio device in the app, go to its settings, and find the option to restart it. This may help without the need for physical unplugging.

  3. Check for Interference: Bluetooth connections can be disrupted by interference from other devices or Wi-Fi networks. Ensure that your Nest Audio is not placed too close to other electronic devices or routers that may interfere with the Bluetooth signal.

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Hunainali1254
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  1. Check for Updates: Ensure that your Google Nest Audio is running the latest firmware and software updates. Sometimes, software updates can address issues like these. You can check for updates in the Google Home app.

  2. Restart Your Nest Audio: You've mentioned that unplugging and restarting the device temporarily resolves the issue. Try performing IPTV UK  "soft" restart through the Google Home app. Locate your Nest Audio device in the app, go to its settings, and find the option to restart it. This may help without the need for physical unplugging.

  3. Check for Interference: Bluetooth connections can be disrupted by interference from other devices or Wi-Fi networks. Ensure that your Nest Audio is not placed too close to other electronic devices or routers that may interfere with the Bluetooth signal.

Hunainali1254
Community Member

 

  1. Restart Your Nest Audio: You've mentioned that unplugging and restarting the device temporarily resolves the issue. Try performing IPTV UK  "soft" restart through the Google Home app. Locate your Nest Audio device in the app, go to its settings, and find the option to restart it. This may help without the need for physical unplugging.

  2. Check for Interference: Bluetooth connections can be disrupted by interference from other devices or Wi-Fi networks. Ensure that your Nest Audio is not placed too close to other electronic devices or routers that may interfere with the Bluetooth signal.

Hunainali1254
Community Member
  1. Restart Your Nest Audio: You've mentioned that unplugging and restarting the device temporarily resolves the issue. Try performing IPTV UK  "soft" restart through the Google Home app. Locate your Nest Audio device in the app, go to its settings, and find the option to restart it. This may help without the need for physical unplugging.
  2. Check for Interference: Bluetooth connections can be disrupted by interference from other devices or Wi-Fi networks. Ensure that your Nest Audio is not placed too close to other electronic devices or routers that may interfere with the Bluetooth signal.

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Community Member

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NicoAnthony
Community Member

'm sorry to hear about the issues you're experiencing with your Google Nest Audio. Here are some steps you can try to resolve the muffled sound and Bluetooth connection issues:

  1. Check Firmware and Software Updates:

    • Ensure your Google Nest Audio and any connected devices (like your smartphone or tablet) are running the latest firmware and software updates.
  2. Restart Your Devices:

    • Besides restarting your Google Nest Audio, try restarting your router and the device you're using to connect via Bluetooth.
  3. Factory Reset the Nest Audio:

    • Perform a factory reset on your Google Nest Audio. Hold down the volume buttons for about 10 seconds until you hear a chime indicating the reset process has started. After the reset, set it up again using the Google Home app.
  4. Check Bluetooth Settings:

    • Ensure the Bluetooth on your device is working correctly. Try connecting other Bluetooth devices to see if the issue persists.
    • Forget the Google Nest Audio from your Bluetooth device list and reconnect it.
  5. Reduce Interference:

    • Place your Google Nest Audio closer to your router and away from potential sources of interference, like microwaves or other electronic devices.
    • Make sure there are no physical obstructions between your Nest Audio and the Bluetooth device.
  6. Check Network Settings:

    • Ensure your Wi-Fi network is stable. You might want to try connecting to a different Wi-Fi network to see if the problem persists.
  7. Contact Google Support:

    • If none of the above steps work, consider reaching out to Google Support for further assistance. They may be able to provide more specific troubleshooting steps or determine if there's a hardware issue.

Hopefully, these steps help resolve the issues with your Google Nest Audio. For more information and updates, you can also visit the official Google Nest Help Center or community forums.  also visit Website IPTV UK

primestv
Community Member
  1. Check Network Settings:

    • Ensure your Wi-Fi network is stable. You might want to try connecting to a different Wi-Fi network to see if the problem persists.
  2. Contact Google Support:

    • If none of the above steps work, consider reaching out to Google Support for further assistance. They may be able to provide more specific troubleshooting steps or determine if there's a hardware issue.

Hopefully, these steps help resolve the issues with your Google Nest Audio. For more information and updates, you can also visit the official Google Nest Help Center or community forums.  also visit Website IPTV UK 

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Check Network Settings:

 

Ensure your Wi-Fi network is stable. You might want to try connecting to a different Wi-Fi network to see if the problem persists.

Contact Google Support:

 

If none of the above steps work, consider reaching out to Google Support for further assistance. They may be able to provide more specific troubleshooting steps or determine if there's a hardware issue.

Hopefully, these steps help resolve the issues with your Google Nest Audio. For more information and updates, you can also visit the official Google Nest Help Center or community forums.

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willianant
Community Member

I understand how frustrating that can be! Bluetooth issues with devices like Google Nest Audio can be tricky to resolve. You might want to check if your Nest Audio is running the latest firmware, as sometimes updates can fix these connection problems. Also, ensure there are no nearby devices causing interference. I’ve had similar issues before, and restarting the router sometimes helped as well.

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canadamedia
Community Member

That sounds frustrating! Bluetooth issues like this can often be caused by interference from other devices or outdated firmware. You might want to check for any updates on your Google Nest Audio or try resetting your router to see if that helps with the connection stability. Another thing to consider is moving the device to a different location to reduce interference.

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amanda20
Community Member

Hi there,

It sounds frustrating to deal with your Google Nest Audio's muffled sound and Bluetooth disconnection issues. Here are a few things you could try to resolve the problem:

1. Factory Reset: Performing a factory reset can sometimes fix persistent issues. To do this, press and hold the volume button (or reset button, depending on your model) for about 10 seconds until the device restarts. You'll need to set it up again, but this can clear any software glitches.

2. Update Firmware: Make sure your Google Nest Audio is running the latest firmware. The app should notify you of any pending updates, or you can check manually in the Google Home app.

3. Interference Reduction: Bluetooth interference could be a factor. Try relocating your Nest Audio to a place with fewer competing wireless devices (like microwaves, other smart devices, etc.), or reduce the number of active Bluetooth connections nearby to minimize interference.

4. Network Reset: You could try rebooting your router or resetting your network settings to see if the connection improves, as a stable network connection is key for performance.

5. Contact Support: Since the issue persists even after restarting, contacting Google Support directly might provide more tailored troubleshooting steps.

Hopefully, one of these steps helps improve your experience with the device!

You can also try watching MagisTV to watch your favourite movies and tv shows

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willianant
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It sounds like a frustrating experience with your Google Nest Audio! Here are a few steps that might help:

  1. Check for Firmware Updates: Sometimes, connectivity and sound issues are resolved through software updates. Make sure your Google Nest Audio firmware is up to date by checking in the Google Home app.

  2. Wi-Fi Network Stability: If your device is using Wi-Fi, an unstable connection could cause audio issues. Try rebooting your router or, if possible, place your Nest Audio closer to the router to see if stability improves.

  3. Factory Reset: Performing a factory reset can often clear persistent issues. Hold down the reset button (usually at the base of the device) until you hear a confirmation sound, and then re-setup the device through the Google Home app.

  4. Reduce Bluetooth Interference: Bluetooth can sometimes be affected by interference from other devices or even certain walls or structures. Ensure there aren’t many Bluetooth devices connected at once, and keep the Nest Audio close to the primary device it’s paired with.

  5. Contact Support: Since this seems like a recurring issue with no clear fix in previous threads, it might be best to reach out directly to Google Support. They can provide a more in-depth troubleshooting process and may be able to replace the device if it’s a hardware issue. visit website IPTV UK

 

  1. Contact Support: Since this seems like a recurring issue with no clear fix in previous threads, it might be best to reach out directly to Google Support. They can provide a more in-depth troubleshooting process and may be able to replace the device if it’s a hardware issue. visit website IPTV UK

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Since this seems like a recurring issue with no clear fix in previous threads, it might be best to reach out directly to Google Support. They can provide a more in-depth troubleshooting process and may be able to replace the device if it’s a hardware issue. visit website   IPTV subscription

 

  1. Check for Firmware Updates: Sometimes, connectivity and sound issues are resolved through software updates. Make sure your Google Nest Audio firmware is up to date by checking in the Google Home app.

  2. Wi-Fi Network Stability: If your device is using Wi-Fi, an unstable connection could cause audio issues. Try rebooting your router or, if possible, place your Nest Audio closer to the router to see if stability improves  Primes Iptv

  3. Factory Reset: Performing a factory reset can often clear persistent issues. Hold down the reset button (usually at the base of the device) until you hear a confirmation sound, and then re-setup the device throughFactory Reset: Performing a factory reset can often clear persistent issues. Hold down the reset button (usually at the base of the device) until you hear a confirmation sound, and then re-setup the device through the Google Home app. Primestv the Google Home app. 

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  1. Check for Firmware Updates: Sometimes, connectivity and sound issues are resolved through software updates. Make sure your Google Nest Audio firmware is IPTV UK up to date by checking in the Google Home app.

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I'm sorry to hear you're having trouble with your Google Nest Audio. Issues with muffled sound and Bluetooth disconnections can be frustrating. A few things you might try include a factory reset, checking for firmware updates, or changing your Wi-Fi channel to reduce interference. If none of these solutions help, reaching out to Google's support team directly could provide more guidance. For those interested in reliable streaming, don't forget to explore IPTV UK for seamless service options.

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It sounds frustrating to experience consistent issues with your Google Nest Audio becoming muffled and dropping Bluetooth connections. While there isn’t a one-size-fits-all solution, here are some steps you can try to improve performance:

  1. Check for Firmware Updates: Ensure your Google Nest Audio is running the latest firmware. Updates often fix bugs that can cause connection issues.

  2. Improve Wi-Fi Signal Strength: Weak Wi-Fi can indirectly impact performance. Place your Nest Audio closer to your router or use a Wi-Fi extender.

  3. Reset and Reconfigure: Perform a factory reset on your Nest Audio and reconfigure it. This can clear any lingering software glitches.

  4. Bluetooth Interference: Check for devices or appliances that might interfere with the Bluetooth connection (e.g., microwaves, baby monitors). Ensure your Bluetooth device is within a reasonable range.

  5. Change Bluetooth Device Settings: If you’re connecting via Bluetooth, remove the Nest Audio from your device’s paired list, then reconnect it as a new device.

  6. Reach Out to Support: If none of these steps work, contact Google Support for assistance. They may be able to provide device-specific troubleshooting or replacements if it's a hardware issue.

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Here’s how you can address your Google Nest Audio issues:

  • Update Firmware: Ensure your Google Nest Audio is running the latest software version.
  • Reset Device: Perform a factory reset to clear any persistent issues (hold the reset button for ~10 seconds).
  • Wi-Fi Connection: Ensure a strong and stable Wi-Fi signal to avoid random drops.
  • Bluetooth Interference: Minimize nearby devices that could cause Bluetooth interference.
  • Power Source: Use the original power adapter and cable to avoid performance issues.
  • Contact Support: If the problem persists, contact Google Support for a replacement or advanced troubleshooting.

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