Google Nest doorbell mounting

[Jerseyboy71]

Very bad mounting design. Doorbell just dont lock everytime you have to mount back again after charging. So frustrated everytime. Not sure what to do. Should i throw away device or just tape it on the wall?
Didnt expect this from google product. 

[gmelanymelissa]

Hi Jerseyboy71,

Thanks for posting in the community. I’m sorry to hear you're having trouble mounting your Nest Doorbell (battery). I know how frustrating this can be, especially when the product doesn't work as expected after you've finished charging it. No worries, help is here!

To better understand the situation, I'd like to ask a few questions:

• Where did you originally purchase the doorbell?
• Could you attach a picture of the back of your doorbell?

Once I have these details, I can assist you better with the specific information.

Regards,

Melany