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Google Nest e Sky Tg24

Binella
Community Member

Buongiorno, da qualche giorno non funziona l’automazione di google Nest con Sky Tg24. Parte regolarmente ma continua a dire “non ci sono notizie da Sky tg24”. 

Cosa posso fare? Grazie

1 REPLY 1

humbertogarcia
Community Specialist
Community Specialist

Hi Binella,

Thank you for posting in the community! I understand that your Sky TG24 connection is not completed and that an error message is received instead. The "no news from Sky TG24" message usually points to a problem with the news feed or its connection within Google Home. Don’t worry, I'm here to help you get this resolved.

To better assist you, please answer these questions:

  • When did this problem start?

  • Does it happen on all Nest devices, or just a specific one?

  • What is the specific model?

  • Did you check Sky TG24's status? Please visit their website or social media to see if they've announced any technical difficulties.

  • Do you have your device(s) firmware up to date?

In the meantime, I recommend trying the following steps:

  • Reboot your Nest device: Unplug it for 10-15 seconds, then plug it back in.

  • Check Wi-Fi connection: Ensure your device has a strong, stable Wi-Fi signal in the Google Home app (Device settings > Device information > Wi-Fi).

  • Test Other News Sources: Ask your Nest device for news from BBC or CNN. If these play, the issue is likely specific to Sky TG24.

Please let me know how these steps go and we can investigate further.

 

Regards,

Humberto